Exploring Reference Interview
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- Reference interview
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- This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
- Annan retired professor from Miss Curcio saya I will be speaking on module on
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How to give a Follow these steps for great customer service at the Kansas City Public Library! References "Do you have any books on law?” *“I need information on bats.” Have customers ever asked you general or ambiguous questions ...
or how to answer a question like a Librarian!
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